Shipping policy

All orders are processed within 2–4 business days (excluding weekends and holidays).
You’ll get an email when your order ships.

📦 UK & Europe

• Free shipping on all orders.
• Delivery times typically: 3–7 business days.

󰑔 United States

We ship to the US!

• Shipping Options: Standard & Express
• Delivery Times:
  ○ Standard: 7–14 business days
  ○ Express: 3–7 business days
• Shipping Costs: Shown at checkout
• Customs & Duties: You are responsible for any import fees or taxes. Multi-Shower 
  cannot cover these. (not necessary as you are shipping from US)

🌍International Shipping

• We ship worldwide.
• Shipping costs calculated at checkout.
• Import duties or taxes may apply. You are responsible.

🔍Track Your Order

• You’ll receive a tracking number once your order ships.
• Please allow 48 hours for tracking to activate.
• Missing your order? Contact info@clearflow.com with your name & order number.

🔄 Refunds, Returns & Exchanges

• 14-day return window from the date you receive your order.
• Items must be unused and in their original packaging.
• Return shipping costs are your responsibility.
• Once we inspect your return, you’ll be notified if your refund is approved.
• Refunds go back to your original payment method; processing times may vary by bank.

❓ FAQ

Q: How long will my UK order take?
A: Usually 3–7 business days.
Q: Can I get express shipping to the US?
A: Yes, 3–7 business days with Express at checkout.
Q: Who pays import duties?
A: You do. Duties and taxes are charged by your country.