Privacy policy

Privacy Policy

This Privacy Policy explains how Multi-Shower (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit this website or submit an enquiry.

Information we collect

When you use this site, we may collect the following information:

  • Name, email address, phone number, and organisation (when submitted via contact forms)
  • Details of your enquiry or project requirements
  • Technical information such as IP address, browser type, and how you interact with the site

How we use your information

We use your information to:

  • Respond to enquiries and provide technical information or documentation
  • Assess project requirements and provide appropriate guidance
  • Improve the performance and usability of the website
  • Maintain security and prevent misuse of the site

We do not sell or rent your personal information.

Legal basis for processing

We process your information under the following legal bases:

  • Your consent (when submitting an enquiry)
  • Legitimate interest (to respond to enquiries and improve our services)
  • Compliance with legal obligations

Sharing your information

We may share your information with trusted service providers where necessary, including:

  • Shopify (website hosting)
  • Analytics providers such as Google Analytics

We may also disclose information where required to comply with legal obligations.

Data retention

We retain enquiry information only for as long as necessary to respond to your request and maintain appropriate records, unless a longer retention period is required by law.

Your rights

If you are located in the UK or EEA, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise any of these rights, please contact us using the details below.

Cookies

This website uses cookies to improve performance and understand how visitors use the site.

Cookies may include:

  • Essential cookies required for the site to function
  • Analytics cookies (e.g. Google Analytics) to understand site usage

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the site functions.

For more information on how Google uses data, visit: https://policies.google.com/privacy

Data transfers

Your information may be processed outside the UK or EEA (for example, by Shopify or analytics providers). Where this occurs, appropriate safeguards are in place to protect your data.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements.

Contact

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: info@medi-shower.co.uk
Address: 182 Kilcatten Road, Londonderry, BT47 3SR, United Kingdom

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/

Last updated: April 2026